In response to a rising number of turbulence-related incidents, Korean Air has implemented new cabin service procedures designed to enhance passenger safety. The airline has announced that it will conclude cabin service on all medium- and long-haul flights 40 minutes before landing, a 20-minute reduction from the previous schedule. This change aims to allow flight attendants to complete their duties before the aircraft begins its descent, minimizing the risk of injuries caused by turbulence during this critical phase.
Beyond adjusted cabin service timelines, Korean Air is reinforcing the importance of adhering to the ‘fasten seat belt’ sign. Passengers are advised to remain seated and securely fasten their seatbelts whenever potential turbulence is anticipated. The airline has also underscored the necessity of heeding crew instructions and properly stowing carry-on luggage to prevent injuries from falling objects.
These proactive measures reflect a growing concern within the airline industry regarding turbulence, particularly in light of several recent incidents. On June 30th, an Air Europa flight from Madrid to Montevideo was diverted to Brazil after encountering severe turbulence, resulting in passenger injuries. The Boeing 787-9 involved in the incident remains in Brazil for inspection. On June 22nd, a Korean Air Boeing 737 MAX 8, operating flight KE189 from Seoul to Taichung, returned to Seoul due to turbulence, causing injuries to passengers. The aircraft underwent a test flight before resuming commercial service on June 28th. Furthermore, a Singapore Airlines flight on May 21st experienced severe turbulence, injuring over a dozen passengers and tragically resulting in the death of a United Kingdom national on board.
Korean Air’s new procedures are aligned with similar adjustments made by other airlines. Following its own turbulence incident, Singapore Airlines announced that it would not serve hot drinks and meals when the seatbelt sign is on, prioritizing safety during turbulence.
Regulatory bodies, including the European Union Aviation Safety Agency (EASA), have issued warnings that climate change could lead to an increase in the frequency and intensity of clear-air turbulence (CAT), particularly in high-traffic regions like the North Atlantic. This potential surge in turbulence incidents necessitates ongoing adjustments to airline safety protocols to ensure the well-being of passengers and crew. Korean Air’s proactive measures exemplify a broader industry commitment to addressing turbulence risks and promoting safer air travel for all.
