Shiji, the global leader in hospitality technology, has announced a strategic partnership with Grupo Brisas, a prominent Mexican resort group, to enhance and elevate guest experiences across their distinguished properties. This collaboration leverages Shiji’s cutting-edge technology solutions, including Infrasys Cloud POS and Shiji Enterprise Platform (PMS), to transform operations and deliver superior guest service.
Grupo Brisas, known for its authentic Mexican charm and luxury services, operates three premier brands: the renowned NIZUC Resort & Spa, Las Brisas Resorts, and Galería Plaza Urban Hotels. The company recognized the need for advanced technology to optimize their operations and enhance guest satisfaction, leading them to choose Shiji’s solutions for their exceptional functionality and seamless integration capabilities.
Shiji’s Infrasys Cloud POS was initially implemented at Galería Plaza Monterrey in 2023, significantly improving their food and beverage operations. The recent opening of Galería Plaza León marked the debut of both Infrasys Cloud POS and Shiji Enterprise Platform (PMS) at this property. Gustavo Bolio Gómez, Corporate Director of Human Resources, Legal & IT at Grupo Brisas, expressed his enthusiasm about the partnership, stating, “Our decision to choose Shiji was based on its superior functionality and seamless integrations. The intuitive interface, ease of use, and new functionalities provided have already started to show positive results in our operations.”
He highlighted the significant improvements in efficiency and guest satisfaction since implementing Shiji’s solutions. Bolio Gómez also commended the exceptional support provided by the Shiji team during the installation process, ensuring a smooth transition and adaptability to their specific needs.
Shiji’s commitment to innovation and customer-focused solutions played a key role in securing the partnership with Grupo Brisas. The integration of Shiji’s comprehensive suite of tools, including ReviewPro Online Reputation Management and Shiji Analytics, further strengthens their commitment to delivering a holistic technology solution. During a thorough evaluation process, Shiji’s solutions were distinguished by their intuitive interface, advanced reporting features, and exceptional support.
The pilot implementation of the Shiji Enterprise Platform at Galería Plaza León underscores Grupo Brisas’ dedication to technological progress. This property, boasting 176 contemporary rooms and 6 adaptable meeting spaces, including an open terrace, is poised to provide superior services, bolstered by Shiji’s innovative solutions.
Ryan King, Senior Vice President of the Americas at Shiji Group, emphasized the significance of this partnership, stating, “Grupo Brisas is an innovative leader in the hospitality industry, constantly seeking ways to enhance guest experiences. By adopting our state-of-the-art technology solutions, they are setting a new standard for hospitality excellence in the region.” King expressed pride in supporting Grupo Brisas and anticipates a successful partnership that will drive operational efficiency and elevate guest satisfaction.
This collaboration signifies a strategic move by Grupo Brisas to embrace cutting-edge technology and solidify their position as a leader in the hospitality industry. Shiji’s solutions are expected to play a crucial role in optimizing operations, enhancing guest experiences, and propelling the growth of Grupo Brisas’ distinguished properties.
