Nestled amidst bustling shops and stylish eateries near the verdant Wulin Square, Four Seasons Hotel Hangzhou at Hangzhou Centre stands tall as a gleaming new tower, offering unparalleled luxury and elegance in the heart of Hangzhou. The hotel’s arrival marks a significant addition to the city’s burgeoning hospitality scene, promising an unforgettable experience for discerning travelers seeking a blend of sophistication and local charm.
“With each new Four Seasons hotel, we push the possibilities even further as we develop unique concepts that reflect both location and local culture, offered with the thousand heartfelt touches that create a truly memorable experience,” says Rainer Stampfer, President, Global Operations, Hotels and Resorts. “Here in Hangzhou, as we celebrate the opening of a second Four Seasons in the city, we also mark the continued growth of our diverse – and growing – collection of luxury hotels across China.”
Arthur Ho, General Manager of the new Four Seasons, emphasizes the hotel’s strategic location: “With the Grand Canal just steps away, we are connected to centuries of Chinese history, and within our new building, we are at the centre of this city’s future. Here, we welcome guests from near and far to come together in the pulse of Hangzhou, and to experience the city in ways they might never have before.”
Luxurious Accommodations with Breathtaking Views
Experience luxury in one of the 188 guest rooms or 26 suites at Four Seasons Hotel Hangzhou at Hangzhou Centre, each thoughtfully designed by Avalon Collective. Situated from the 19th to the 29th floors, the rooms offer breathtaking panoramic views of the cityscape, the Grand Canal, and the scenic West Lake, where the city’s other Four Seasons property is situated. The rooms feature a modern take on classic Chinese aesthetics, creating a light and airy atmosphere complemented by state-of-the-art technology and exquisite details that provide an oasis of comfort and elegance.
Starting in late September, suite guests will enjoy exclusive access to the Executive Club lounge, offering refreshments throughout the day. Additionally, a boardroom will be available for complimentary use for one hour per stay, subject to availability. Further benefits for suite guests will be announced soon.
Culinary Adventures Await
Four Seasons Hotel Hangzhou at Hangzhou Centre introduces four distinct dining and drinking experiences to the city. Three restaurants, designed by AB Concepts, are already open, with a stylish rooftop bar by Kokai Studio set to launch later this fall.
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Song:
Under the direction of Chinese Executive Chef Neal Zeng, Song presents innovative Ningbo cuisine, drawing inspiration from the nearby Jiangsu and Zhejiang coasts. The menu focuses on seasonal seafood and includes dishes like Marinated Soft-Boiled Egg with Crab Meat and Rice Wine, Simmered Yellow Croaker Soup with Preserved Vegetables, and Braised Pork with Nori. Guests can choose from over 200 hand-selected New and Old World wines to complement their meal.*
Charm:
Charm evolves throughout the day, offering a variety of experiences from a lavish international breakfast to a lunch menu featuring Western classics with a farm-to-table twist. By evening, guests can enjoy a unique hot pot experience, featuring premium seafood and beef cuts prepared in interactive Cantonese-style hot pots, led by Executive Chef Jerome Deconinck.*
The Lounge:
Adjacent to the hotel’s 10th-floor lobby, The Lounge provides an elegant setting for afternoon tea and evening cocktails. Guests can indulge in Executive Pastry Chef Billy Xu’s exquisite creations, including his signature French madeleines, available for enjoyment indoors, on the Sky Garden, or to take away.*
Stars:
Anticipate more excitement this fall with the opening of Stars, a dazzling bar on the 30th floor. Led by Head Bartender William Zhu, the bar will feature a modern take on tiki cocktails crafted with fresh local ingredients, alongside a selection of the finest Champagnes, all set against the backdrop of Hangzhou’s sparkling skyline.Holistic Wellness at Four Seasons
Located on the 18th floor, the hotel’s Spa and Wellness Centre seamlessly integrates scientific skincare and wellness philosophies, offering a wide range of personalized services designed to rejuvenate and revitalize.
“Our concept is results-driven, proven techniques combined with the time-honoured principles of Traditional Chinese Medicine and a natural, holistic approach to wellness,” says Spa Director Sabrina Hu. “For example, our smoke-free moxibustion treatment updates the traditional practice of applying dried mugwort to the body by heating rather than burning the plant, resulting in improved blood flow, boosted immune system and overall relaxation.”
The Spa offers an array of therapies designed to enhance lymphatic circulation, utilizing advanced Ballancer technology for a soothing yet effective experience. Guests can choose from various treatments, including specialized massages, facials by Kate Somerville, luxurious bath and steam sessions, acoustic resonance healing, and indulgent packages tailored for couples.
Guests at the Four Seasons can also take advantage of guided indoor and outdoor yoga sessions, personalized swimming lessons focused on improving form and posture, and Technogym fitness training with a professional coach. Additionally, the hotel features a spacious indoor pool measuring 25 by 7 meters (82 by 23 feet) and a fully-equipped 24/7 fitness center for guests to enjoy at their leisure. A spa membership program is available for local residents and frequent visitors to Hangzhou.
Unforgettable Events at Four Seasons
Four Seasons offers a versatile range of spaces for hosting impactful events, from productive business meetings to grand product launches, with 2,900 square meters (31,000 square feet) of indoor event space. The hotel also features the distinctive Sky Garden, an outdoor venue with a lawn and activity platform, accommodating up to 200 guests—perfect for weddings and memorable celebrations. The stunning settings provide a picturesque backdrop for photography, ensuring unforgettable moments for wedding couples and their families.
True to the Four Seasons’ standard of excellence, an experienced team of event planners and culinary experts collaborates with the finest suppliers in the city to deliver seamless service from planning to execution.
Discovering Hangzhou and West Lake
Guests staying at Four Seasons Hotel Hangzhou at Hangzhou Centre are ideally situated to explore the city’s vibrant attractions and historic landmarks. Chief Concierge Xavier Xie suggests beginning at the water bus station just across the street, where visitors can embark on a journey along the Grand Canal. As a UNESCO World Heritage Site, the Grand Canal provides a unique vantage point to appreciate both the historical and modern aspects of Hangzhou.
A visit to the Zhejiang Museum of Natural History is also highly recommended. This museum combines science education, research, and cultural exchange, offering an engaging experience for all ages. Just a short five-minute walk away is the Zhejiang Science and Technology Museum, which features permanent exhibits on topics ranging from space exploration to cutting-edge technologies, along with interactive activities that make learning fun. The hotel’s concierge team can arrange a comprehensive outing to both museums for a day of discovery.
For those looking to experience more of Hangzhou, the Four Seasons Hotel Hangzhou at West Lake is just a 15-minute drive away but feels like a world apart, nestled on serene, willow-lined shores. Guests can dine at the Michelin-starred Jin Sha restaurant or extend their stay to fully immerse themselves in the beauty of West Lake, another UNESCO World Heritage Site, perfect for a relaxing getaway or an extended staycation.
