Hong Kong International Airport (HKIA) has demonstrated resilience in the face of Super Typhoon Yagi, maintaining smooth flight operations despite the severe weather conditions. The Airport Emergency Centre was activated, ensuring seamless communication among airlines, government departments, and other stakeholders.
On September 5th, HKIA successfully managed 916 flights, with only 50 cancellations. To facilitate recovery, the Airport Authority Hong Kong (AAHK) implemented the Flight Rescheduling Control System, allocating 778 landing and departing slots, approximately 80% of the airport’s normal capacity.
To mitigate potential disruptions to passenger flow, HKIA introduced a Queue Ticket System for taxis. This system allowed passengers to obtain queue numbers through ticket machines or a mobile app, eliminating the need for physical waiting.
A temporary rest area was established within the terminal, equipped with 500 chairs, mobile charging stations, and other amenities. The Passenger Care Team actively distributed dry food, bottled water, and blankets to ensure the comfort of passengers. Restaurants and convenience stores extended their operating hours and stocked additional supplies.
Over 1,000 airport staff remained on-site overnight, with more than 500 utilizing rest centers provided by AAHK. Shuttle buses were arranged to transport staff between Tung Chung and the airport.
AAHK encourages passengers to confirm their flight details directly with their airlines before heading to the airport. Real-time updates on airport operations can be accessed through HKIA’s website or the ‘My HKG’ mobile app.
