SriLankan Airlines continues to soar to new heights! The airline has once again been crowned the Leading International Airline in South Asia, a prestigious accolade bestowed upon it by the South Asian Travel Awards (SATA) 2024. This marks the second consecutive year SriLankan Airlines has claimed this title, solidifying its position as a leader in the aviation industry of South Asia.
This achievement is a testament to the airline’s unwavering commitment to providing exceptional service and hospitality, a cornerstone of its legacy. With a comprehensive flight schedule serving 85% of the South Asian region, SriLankan Airlines seamlessly connects travelers to destinations across the globe.
SATA, an annual celebration of the best in South Asia’s hospitality and travel industries, is widely recognized as one of the region’s most eminent travel awards. Endorsed by over 18 regional tourism organizations, the awards are a reflection of both industry excellence and customer satisfaction. The winners are determined by votes from industry professionals and passengers alike, making the recognition even more meaningful.
Commenting on the award, Fawzan Fareid, Regional Manager & Nepal at SriLankan Airlines, shared, “We are honored to be recognized as a leader in the region by our valued customers. South Asia is integral to our network, and SriLankan Airlines spares no effort in providing seamless connections between the region and the world, while delivering our renowned Sri Lankan hospitality onboard, along with meals and entertainment thoughtfully tailored to suit localised preferences. I would like to dedicate this award to all the teams overseeing South Asia for their unwavering commitment to serve our customers.”
SriLankan Airlines’ vision is to provide passengers with an authentically Sri Lankan experience, characterized by the warmth and hospitality that is so distinct to the country. This vision is reflected in every award the airline has scored for service, including the continuous Four-Star Rating in the Major Airline category at the Airline Passenger Experience Association (APEX) awards, which is based on certified passenger feedback.
Beyond its service excellence, SriLankan Airlines is celebrated for its extensive schedule, offering convenient connections worldwide. In South Asia alone, the airline operates nearly 130 flights each week between Colombo and key cities across South Asia and Bangladesh. This commitment to connectivity underscores the airline’s dedication to providing a truly seamless travel experience for its passengers.
