TeleVox, a leading provider of omnichannel patient relationship management (PRM) platforms, is bringing its successful Practice Edition to the annual Leaders Conference hosted by the Medical Group Management Association (MGMA) in Denver. Launched in March, TeleVox Practice Edition offers a suite of services designed specifically to help physicians and their staff overcome common industry challenges. These challenges include inefficient scheduling processes, poor communication, low patient retention, and reputation management.
Attendees of the Leaders Conference can get a firsthand look at the AI-enhanced platform at TeleVox booth 1013. “The adoption rate of Practice Edition in the first six months has exceeded even our high expectations,” said Chuck Hayes, VP, Product Management at TeleVox. “There has been a real appetite for a solution that enhances patient interactions and lightens staff workloads, and we’re looking forward to introducing an even greater audience to this new solution at the Leaders Conference hosted by MGMA.”
The Practice Edition platform has already garnered recognition within the industry. It was selected as a winner in the Spring 2024 Digital Health Awards, receiving a Merit award in the Web-Based Digital Health Portal/Patient Education category.
Conference attendees can also learn about TeleVox’s AI-enhanced Website Solution, which elevates a healthcare practice’s digital presence. Seamlessly integrated with Practice Edition, TeleVox’s Website Solution increases online appointment requests and strengthens the patient-provider relationship.
“The theme of this year’s show is ‘Shaping Tomorrow Together,’ and that’s exactly what we set out to do with our practice-focused solutions,” Don Thompson, Head of Marketing at TeleVox, said. “Our platforms are geared towards enhancing the patient-provider relationship, helping tomorrow’s outcomes to be shaped by the technology that is adopted today.”
TeleVox provides omnichannel digital patient relationship management technology trusted by over 7,000 healthcare organizations, including hospitals, health systems, and community health centers. The company’s solutions engage, educate, and empower patients throughout their care journey. TeleVox’s patient relationship management platform seamlessly integrates with electronic health records (EHRs) to support automated, personalized, two-way interactions with patients. Additionally, the pharmaceutical team partners with life science companies to develop strategic disease state awareness, education, and vaccination reminders, reaching more patients through customized communication.
For over 30 years, TeleVox has helped preserve care continuity, reduce the operational burden on staff, and drive revenue, making the healthcare communication process easier for everyone. TeleVox is part of West Technology Group, LLC, controlled by affiliates of certain funds managed by Apollo Global Management, Inc.
To learn more about TeleVox and its solutions, visit www.televox.com.
