## SWTCH Energy Sets New Standard for EV Charging Uptime with 97.8% ‘No-Exception’ Guarantee
In a significant move towards enhancing the reliability of electric vehicle (EV) charging infrastructure, SWTCH Energy, a leading provider of EV charging solutions for multi-tenant buildings across North America, has announced a groundbreaking 97.8% ‘no-exception’ uptime guarantee for its chargers. This industry-first approach promises drivers and property managers a level of confidence that has been lacking in traditional uptime reporting, which often includes various exceptions and exclusions.
SWTCH’s commitment to transparency goes beyond typical industry standards. Unlike conventional uptime metrics that may factor in maintenance periods, network outages, or other unforeseen events, SWTCH’s uptime is truly ‘no-exception.’ It encompasses all potential issues, even those outside SWTCH’s direct control, including grid service blackouts, accidents, vandalism, and more. This ensures that the reported uptime reflects the actual availability of the charger, providing a reliable and accurate picture for users.
Building Reliability on Four Pillars:
SWTCH’s unwavering dedication to reliability is built on four key pillars:
1.
Rigorous Installation and Commission Quality Control:
SWTCH prioritizes meticulous installation and commissioning processes to ensure that each charger is implemented with the highest standards of quality.2.
Robust Networking Infrastructure:
A robust and reliable networking infrastructure ensures seamless communication and data transfer, further bolstering uptime and performance.3.
24/7 Proactive Monitoring:
SWTCH utilizes advanced monitoring systems that continuously monitor the status of every charger, enabling proactive identification and resolution of potential issues.4.
Advanced Remote Troubleshooting:
SWTCH’s remote troubleshooting capabilities enable swift and efficient resolution of issues, minimizing downtime and ensuring maximum uptime for its chargers.Addressing Misleading Uptime Reports:
The National Electric Vehicle Infrastructure (NEVI) program, while promoting a minimum 97% uptime for EV charging stations, allows for numerous exceptions and exclusions in calculations, making traditional uptime reports often misleading. SWTCH’s ‘no-exception’ approach directly addresses this issue, providing a clear and accurate picture of charger availability. This transparency is essential for building trust and confidence among EV drivers and property owners.
Real-Time Uptime Reporting for Property Managers:
SWTCH goes a step further by providing property managers with real-time reports that detail the uptime of their chargers. This empowers property managers to monitor the performance of their charging infrastructure and ensure optimal functionality for their tenants.
Transforming the EV Charging Landscape:
SWTCH’s commitment to reliability and transparency is transforming the EV charging landscape. The company’s dedication to providing accessible and dependable charging solutions is crucial in driving the adoption of electric vehicles and building a sustainable transportation future. With a network of over 17,000 charging ports across North America, SWTCH is at the forefront of addressing the needs of the growing EV market, particularly in the multifamily sector. By offering turnkey solutions that address the challenges of upfront costs, limited electrical capacity, and charger reliability, SWTCH is empowering property owners and operators to embrace the EV revolution with confidence.
About SWTCH Energy
SWTCH Energy, headquartered in Toronto, Ontario, with offices in Brooklyn and Boston, is a leading innovator in EV charging solutions for multifamily, commercial, and workplace properties across North America. SWTCH leverages cutting-edge technology to enable building owners and operators to seamlessly deploy EV charging by utilizing their existing grid infrastructure. Through constant innovation and strong partnerships, SWTCH provides a unique and profitable business model for multi-tenant buildings, enabling them to stay competitive in the evolving landscape of sustainable transportation.
