Aeronology, a leading provider of travel technology solutions, has announced a comprehensive partnership with Virtuoso, the renowned global network specializing in luxury and experiential travel. This partnership will empower Virtuoso travel advisors with access to Aeronology’s advanced travel booking and mini-ticket center platform, AeroFares.
Known for its meticulous attention to detail, the AeroFares platform has been meticulously crafted to meet the specific requirements of Virtuoso travel advisors and their discerning clients. It offers a seamless and contemporary booking experience, allowing advisors to efficiently manage airfares and ticketing for their clients. Aeronology’s comprehensive services extend beyond Virtuoso, supporting airfare and ticketing technology for industry leaders such as Sabre, Travelport, Amadeus, and TravelSky.
Russell Carstensen, CEO and Founder of Aeronology, expressed his excitement about this partnership: “We are deeply honored and proud to be chosen as the global airfares and ticketing technology supplier for Virtuoso, a company of such distinction. Virtuoso’s advisors are unrivaled in their expertise on destinations and products, and we are committed to supporting them with air services in an increasingly fragmented and complex landscape.”
Carstensen further outlined the versatility of Aeronology’s technology, addressing the needs of diverse travel advisor profiles: “Our technology caters to three primary types of travel advisors: those without GDS or IATA affiliations, those with GDS but not IATA, and large host travel advisors with both GDS and IATA but seeking a comprehensive full-ticket center solution for their advisors and ICs.”
The rollout of Aeronology’s services in the North American market is scheduled for late June 2024, with plans for subsequent expansion into other global markets. Virtuoso advisors will be invited to submit “Expressions of Interest” applications, enabling Aeronology’s experts to assess their specific air service and technology requirements.
Carstensen emphasized the importance of premium airfare content: “Access to premium airfare content is becoming increasingly challenging. Our NDC applications offer a Direct Connect full self-service solution with airlines such as American Airlines, Emirates, British Airways, Singapore Airlines, Lufthansa Group, Qantas, United Airlines, and more. This provides unparalleled access to exclusive fares and seamless booking capabilities.”
Aeronology’s platform also supports the booking of ancillary services and special service requests online. Carstensen explained, “With Aeronology, you can perform all essential booking tasks on a single screen, including booking, changing, rebooking, reissuing, canceling, and refunding. Our intuitive training ensures every user becomes proficient within a matter of hours.”
Aeronology’s technology empowers travel advisors to operate like IATA agents, regardless of their actual IATA status. For IATA-affiliated advisors, the platform enhances productivity and minimizes errors and ADMs. This partnership between Aeronology and Virtuoso is poised to transform the travel booking experience for luxury travel advisors and their clients, providing a streamlined and comprehensive solution for managing complex air travel arrangements.
