At the Mint Digital Innovation Summit, industry executives from various sectors discussed the role of AI and GenAI in driving digital transformation across India.
Roopa Basrur, vice-president of Global Safety Medical Writing at Parexel, emphasized the impact of AI in the pharmaceutical industry, particularly in workflow automation, decision-making, and data retrieval. She highlighted the use of AI in medical writing, including determining drug safety and identifying warning signals.
Abhishek Ravi, chief information officer (CIO) at Dream Sports, highlighted the ever-evolving nature of AI technology and its importance in reducing costs for the fantasy gaming platform. Ravi emphasized the use of AI-powered experiments and machine learning models to handle the platform’s 42% traffic increase compared to the previous year.
Sushil Ostwal, vice-president and Project Head of Data Science at Accenture, representing the financial services industry, stressed the importance of quick wins in AI implementation. He discussed the challenges of data integration and the need for leadership confidence in the value of data science and AI.
Sudip Mazumder, global chief digital & information officer of PGP Glass, showcased the use of AI in designing glass containers for vodka and perfumes. He highlighted the innovative design capabilities of AI, using the example of a stiletto-shaped bottle inspired by Carolina Herrera’s perfume.
The panelists emphasized the importance of prompt engineering and human involvement in AI deployment. They also discussed the challenges of skill availability and employee churn in the AI and GenAI space.
Overall, the panel discussion highlighted the vast scope and benefits of AI and GenAI in transforming various industries in India, from improving drug safety to enhancing customer experiences and optimizing production processes.
