Aimbridge Hospitality, a global leader in hotel management and the largest third-party hotel operator worldwide, has been recognized as one of the 2024-2025 Best Companies to Work For: Private Companies by U.S. News & World Report. This prestigious accolade places Aimbridge among the top 25 percent of private companies evaluated based on crucial criteria, solidifying their dedication to nurturing exceptional talent in the hospitality industry and promoting a culture of inclusivity and growth.
“Our people are the best in the industry, bringing unmatched passion and dedication to their roles each and every day as part of our continued commitment to deliver exceptional experiences for our guests and leading results for our owners,” said Craig S. Smith, Aimbridge Hospitality CEO. “This honor from U.S. News & World Report is a testament to the culture we have built for our 45,000 associates and the opportunities we continually create for them to pursue an exciting and growing career in hospitality.”
The Top Workplaces list, created in collaboration with a panel of industry professionals, serves as a valuable resource for employees and job seekers seeking companies that align with their values and career aspirations. The assessment considered employee feedback across six key areas: compensation and benefits, work-life balance and flexibility, company and job security, physical and emotional well-being, a sense of belonging and recognition, and growth opportunities for career advancement and development.
“We have been intentional about listening to our associates and revolutionizing what it means to grow, succeed, and belong in a career in hospitality. Our deliberate commitment to building a world-class culture and nurturing talent has made Aimbridge the destination for the best and brightest in the industry,” said Ann Christenson, Aimbridge Hospitality Chief Human Resources Officer. “Talent development is an area where we’ve made significant investments and have committed to for the long term to grow our people at all levels of the organization. The trust and care we instill in our team is critical to developing a passionate, skilled workforce who all share our vision for changing the face of hospitality through meaningful experiences and property performance.”
Aimbridge Hospitality consistently fosters a dynamic and supportive workplace, leading the way with innovative initiatives and benefits designed to enhance the employee experience. Some of their standout offerings include:
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Flexible scheduling at the property level:
Driven by technology that empowers employees to tailor their work preferences, a smart shift scheduling system allows associates to take charge of their schedules and work locations. Through a mobile app, team members can self-schedule, swap shifts, and claim available shifts at various hotel properties, contributing to enhanced work-life balance and improved job satisfaction. Since its 2023 launch, more than 12,000 employees—roughly 30% of Aimbridge’s hourly workforce—have utilized this flexibility to swap shifts.*
Comprehensive training and development programs:
Programs like GM Connect equip general managers with the expertise and resources to effectively lead their teams and properties. This initiative offers firsthand insight into Aimbridge’s culture while fostering strong relationships between hotel GMs and their corporate support teams. These programs have significantly improved general manager retention, providing greater stability in key hotel leadership positions.*
A data-driven employee lifecycle approach:
Continuously enhances the value of “Become Better. Every Day.” This system ensures associates receive valuable insights, feedback, and suggestions throughout their employment. The lifecycle incorporates key milestones, including 30- and 90-day onboarding touchpoints, annual engagement surveys, and frequent pulse surveys, all aimed at capturing employee feedback on new programs and initiatives.Aimbridge’s commitment to employee well-being has earned them multiple prestigious awards, including recognition by U.S. News & World Report as one of the Best Companies. Additional accolades include honors from Newsweek’s America’s Greatest Workplaces, Forbes’ Best Large Workplaces and Best Employers for Women, and Comparably Awards for categories such as Best Company Leadership, Career Growth, Best Company Outlook, and Happiest Employees.
