Amazon, the online retail giant, is sounding the alarm about a rise in scams targeting its Prime members. The company is concerned that criminals are increasingly using email, phone calls, and text messages to impersonate Amazon and trick customers into revealing their personal and payment information.
In a recent email sent to Prime subscribers, Amazon explained what to look out for to avoid falling victim to these fraudulent schemes. The company advises that scammers often send out fake email attachments or emails that claim you have a fee to pay for your membership. These emails may even appear to be legitimate, but they are designed to trick you into clicking on malicious links or attachments that can steal your information.
Amazon clarifies that they will never ask for your payment details over the phone or in an email. If you receive a request for such information, it is highly likely a scam. The company recommends always checking your Amazon account details through the official website, never through suspicious emails or calls.
Here are some common tactics used by these scammers:
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Phishing emails:
These emails may appear to be from Amazon, but they will contain a link to a fake website that will try to steal your login credentials or payment information.*
Fake phone calls:
Scammers may call you pretending to be from Amazon customer service. They may try to convince you that your account has been compromised or that you need to update your payment information.*
Text messages:
Scammers may send you text messages that appear to be from Amazon. These messages may contain links to fake websites or may ask you to call a fake phone number.If you receive an email, phone call, or text message that you suspect might be a scam, here are some steps you can take to protect yourself:
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Do not click on any links or attachments in the email or text message.
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Do not call the phone number provided in the message.
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Do not give out any personal or payment information.
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If you are unsure about the legitimacy of a message, contact Amazon customer service directly through the official Amazon website.
Amazon also provides a way to report suspected scams on their website. By reporting these scams, you can help protect yourself and others from falling victim to these criminal activities.
Remember, Amazon will never ask for your personal or payment information over the phone or through email. Always be vigilant and check the legitimacy of any communication before providing any personal details. Stay safe and enjoy your Prime membership.
