In the aftermath of Hurricane Helene, which tragically claimed over 100 lives and caused widespread devastation, Apple’s satellite messaging feature, part of iOS 18, has emerged as a critical lifeline for survivors.
As the hurricane left thousands without power and cellular service, Apple’s satellite messaging feature became a beacon of hope for those desperately seeking to connect with loved ones. Introduced with the iOS 18 update, the Messages via Satellite feature, available on iPhone 14 and later models, allows users to stay connected even when they’re off the grid without cellular or Wi-Fi coverage. Social media has been flooded with grateful messages from users who have praised the feature’s effectiveness during the crisis.
One user shared how the satellite messaging feature was “literally saving lives,” while another expressed relief at being able to use it to contact his son amidst the communication blackout. Many users urged others to update to iOS 18, emphasizing the potentially life-saving nature of the feature.
The positive impact of this feature has been widely recognized, with many sharing their experiences on social media. For example, one user tweeted, “This new iOS 18 feature came in handy yesterday. I was able to contact my son. Unfortunately, no one else in the family had the latest iOS installed, so he was the only person who received my messages and later replied. When this is a Starlink feature it will be incredible.”
Another user, deeply thankful for the service, wrote, “I’ve never been more thankful to be an iPhone user. Due to the lack of cell service, EVERYONE in Asheville NC right now on iOS 18 has been able to get messages out and in with the Satellite messaging feature. This is literally saving lives @Apple.”
The effectiveness of the feature is also evident in its use by those who experienced communication disruptions caused by the hurricane. One user shared, “Also, with Verizon service absolutely dead after the hurricane, the @Apple Satellite Messaging service was extremely helpful to reach out and let family know we were safe, etc. Such a helpful utility in times like this.”
These posts, first spotted by 9To5Mac, highlight the critical role this feature plays in connecting people during emergencies. It’s also encouraging to see individuals sharing this information with those affected by the hurricane, potentially helping them reach out to loved ones.
Here’s how to use Apple’s Messages via Satellite feature:
Step 1: Ensure Your iPhone Is Compatible
Update your iPhone 14 or later to iOS 18. Remember, the feature currently works only in the U.S. and Canada, as satellite connectivity is not yet available globally. Users also need an active SIM and iMessage enabled before venturing off the grid.
Step 2: Prepare for Going Off the Grid
First, enable iMessage by opening Settings > Messages and ensuring iMessage is toggled on. Then, set up emergency contacts and family sharing by navigating to Settings > Emergency SOS. To practice connecting to a satellite, go to Settings > Messages > Satellite Connection Demo.
Step 3: Sending and Receiving Messages via Satellite
Head outdoors with a clear view of the sky. Open the Messages app and follow the on-screen instructions to connect to a satellite. The iPhone will provide indicators in Dynamic Island to guide you in adjusting for a better satellite connection.
