A Square banking customer, Anne Renee Timmons-Harris, expressed her frustration on Facebook after the company mistakenly deposited her money into a closed account. The error left her without access to her funds for several days, prompting her to declare that she would be dropping Square as a credit card payment service and discontinuing the use of their website due to its lack of search engine optimization. Despite the bank’s admission of the error and the return of the funds, Timmons-Harris stated that the money would not be added to her account for three to five business days.
Other customers also shared their banking woes, including one Chase Bank customer who claimed that their account was suddenly closed while they were traveling abroad, leaving them with no access to their funds. The customer alleged that Chase Bank staff were rude and their international phone numbers did not work.
Another Chase Bank customer, MaKalie Reed, described how her account was closed after her tax return was deposited. She visited the bank in person but was informed that they could not reopen the account and that she would have to wait for a check to be mailed, which could take over a month.
These incidents highlight the potential frustrations that customers can face when their bank accounts are closed unexpectedly. Banks often close accounts when they suspect suspicious activity, but customers are advised to inform their banks about travel plans to avoid such closures.
