The Best Western Plus Dubuque in Iowa has taken a significant step towards enhancing the guest experience by partnering with Hotel Internet Services (HIS) to upgrade their WiFi network. This full-service hotel, boasting 150 guest rooms and 8,500 square feet of meeting space, was committed to providing reliable, high-speed internet access for all guests, regardless of their location within the hotel.
The Best Western Plus Dubuque, offering both traditional and extended-stay accommodations with full kitchens, is known for its dedication to consistently improving guest services. By choosing HIS as their partner, the hotel aimed to leverage the latest internet technology and industry expertise to meet the demands of modern travelers who rely on seamless connectivity.
The upgrade involved the installation of WiFi 6-compatible Ruckus access points, which significantly enhanced scalability and provided robust signal coverage throughout the property. The installation process, completed quickly and efficiently by HIS technicians, resulted in a remarkable improvement in network performance. Download speeds skyrocketed from 40 Mbps to an impressive 459 Mbps, while upload speeds climbed from 20 Mbps to 85 Mbps.
This significant improvement in internet speeds not only enhances personal device usage for guests but also supports upgraded amenities like in-room streaming and content casting, ensuring a seamless digital experience. Guests can now enjoy their favorite entertainment and stay connected effortlessly, regardless of their location within the hotel.
HIS provides around-the-clock support services to both staff and guests, ensuring any internet performance issues or troubleshooting needs are promptly addressed. With proactive real-time network monitoring, HIS technicians can identify and resolve potential problems before they impact guest satisfaction, maintaining seamless connectivity and uninterrupted service at all times.
The Best Western Plus Dubuque’s commitment to providing a modern and comfortable stay for its guests is clearly demonstrated by this strategic investment in a cutting-edge WiFi infrastructure. With the new high-speed internet connectivity, the hotel continues to set the standard for exceptional guest services in the Dubuque area.
