Activision is on a mission to create a more positive and welcoming environment for Call of Duty players, and they’re using cutting-edge technology to do it. The latest weapon in their arsenal? ToxMod, an AI-powered moderation system designed to tackle toxic behavior in the game’s online communities.
Developed by Modulate.ai, ToxMod is a real-time monitoring system that analyzes both voice and text chat for instances of harassment, abuse, and other violations of the Call of Duty Code of Conduct. When it detects a potential issue, it flags the incident for human review, allowing moderators to prioritize the most serious offenses.
This isn’t just a theoretical concept. Activision has already rolled out ToxMod in previous Call of Duty games like Modern Warfare 3 and Call of Duty: Warzone, and the results are encouraging. The company reports a significant reduction in repeat offenders of voice-chat-based offenses, a 67% decrease in those games. Additionally, Activision claims that exposure to toxic voice chat has dropped by 43% and they’ve blocked over 45 million text messages since last November.
As Black Ops 6 approaches, Activision plans to implement an even more advanced version of ToxMod, signaling their commitment to making the Call of Duty experience more positive and enjoyable for everyone. With the power of AI on their side, they’re taking a major step forward in tackling the challenge of online toxicity in the gaming world.
