The Airports Council International (ACI) World Customer Experience Summit and Exhibition took place in Atlanta, bringing together aviation leaders from around the globe to discuss the future of air travel. With over 600 delegates from 65+ countries, the event focused on enhancing both customer and employee experience, emphasizing the importance of the ACI’s ASQ program in setting the standard for airport service.
NexusTours, a leading DMC in the Caribbean, Central America, and North America, is investing over $4 million to enhance its customer experience with a new fleet of vans and digital integration, aiming to deliver a seamless and high-quality service to all travelers.
Highgate, a prominent company in hotel management, investment, technology, and development, has announced the rebranding of four properties in Algarve, Portugal, under Marriott International. These newly rebranded properties, including the Westin Salgados Beach Resort and Algarve Marriott Salgados Golf Resort, will offer enhanced hospitality experiences, contemporary design, and premium amenities.
Turkey’s Ambassador to India, Firat Sunel, is highlighting the country’s rich cultural heritage and sustainable tourism practices, showcasing UNESCO sites like Göbeklitepe and Ephesus. He emphasizes the importance of preserving these ancient wonders while promoting responsible tourism, ensuring their continued accessibility for future generations.
The Taj Hotel & Convention Centre in Agra, India, offers a unique blend of modern luxury and historical charm, making it an ideal venue for both business and leisure events. With its world-class event spaces, breathtaking views of the Taj Mahal, and renowned dining options, the hotel is poised to become a leading destination for MICE events and weddings.
Turkey’s tourism sector is thriving, with a record number of visitors in 2023 and a continued upward trend in 2024. This growth is driven by the country’s diverse offerings, from iconic landmarks like the Hagia Sophia to beautiful beaches and historical sites. With a focus on promoting eco-tourism and enhancing cultural experiences, Turkey is poised for even greater success in the global tourism market.
The World Research Travel Conference 2024, taking place in Penang, Malaysia, will focus on sustainable travel, global education, and the strengthening of ties between China and Malaysia. The event will bring together experts, educators, and industry leaders to discuss the future of research travel and foster global collaboration.
Living Hotels, a family-run brand with 18 apartment hotels, has significantly enhanced guest and staff experiences through digital transformation. By partnering with SIHOT, the brand has streamlined operations, reduced costs, and increased guest satisfaction.
Indian tourists are increasingly embracing Switzerland’s beauty beyond the summer months, discovering its stunning autumn landscapes and festive winter activities. This shift signifies a growing demand for year-round tourism experiences in Switzerland, particularly from the Indian market.
Ajman Tourism Development Department and Etihad Water and Electricity have signed a sponsorship agreement to strengthen key sectors across the UAE. The partnership will sponsor community and tourism events, fostering mutual growth and development. The collaboration will also enhance the institutional presence of Etihad Water and Electricity, promoting its services and initiatives to residents and tourists.
