Cayman Airways Limited (CAL), the national airline of the Cayman Islands, has been honored as one of the world’s premier international airlines in the 2024 Travel + Leisure World’s Best Awards. This prestigious recognition was announced on Tuesday, July 9, 2024, and places Cayman Airways among the elite, as the only airline from the Western Hemisphere to secure a spot in the top 15 of the “Best International Airlines in 2024” category.
This accolade puts CAL in the company of renowned airlines such as Singapore Airlines, Emirates, All Nippon Airways, and Qatar Airways. The airlines were assessed on several criteria, including cabin comfort, inflight service, customer service, and overall value. Cayman Airways’ impressive ranking is a testament to its leadership in providing exceptional service and a superior passenger experience, particularly for flights to and from the Cayman Islands.
Minister for Tourism and Ports, Kenneth Bryan, expressed immense pride at the announcement, stating: “This is an incredible distinction for Cayman Airways to be recognized as one of the best international airlines in the world. Ranking so favorably among some of the biggest international airlines is a true validation of our national airline’s quality and consistency. As the Minister for Tourism and Ports I am very proud of Cayman Airways for continuing to elevate and enhance the traveler experience, and I would like to pay tribute to the management and Board of Directors, staff and crew members for their stellar efforts in earning this well-deserved, world-class recognition.”
Chairman of the Cayman Airways Board of Directors, Dr. John-Paul Clarke, echoed this sentiment, stating: “Cayman Airways has a longstanding mission to be a national airline we can all be proud of, providing top-quality service, and we fulfill this mission every day. The Cayman Airways board has placed significant emphasis on enhancing the customer experience and fostering employee engagement. This recognition from Travel + Leisure readers is greatly appreciated and highlights the remarkable accomplishments of our board of directors, management team, and our 350 dedicated employees.”
Cayman Airways President and CEO, Fabian Whorms, emphasized the significance of this achievement, noting that Travel + Leisure Magazine is a world-leading travel media publication with over 15 million monthly readers. With over 186,000 readers participating in their 2024 annual World’s Best Awards survey, he said this recognition is both highly remarkable and legitimate.
He added: “This ranking highlights the quality and value of Cayman Airways’ service compared to the hundreds of airlines around the world, and although there was a separate award category for U.S.-based airlines, the score received by Cayman Airways also surpassed the scores achieved by every major U.S.-based airline in their award category. This level of achievement is therefore a true testament to the dedication of our awesome staff, and reflects the pride, hospitality, and continuous pursuit of excellence for which Cayman Airways and the Cayman Islands are well known.”
Paul Tibbetts, Executive Vice President in charge of Commercial Affairs and the airline’s Chief Financial Officer, underscored Cayman Airways’ commitment to delivering an unparalleled customer experience uniquely marked by the warmth and hospitality synonymous with the Cayman Islands. “This accolade highlighting Cayman Airways as one of the world’s top international airlines speaks volumes about our operational excellence and our team’s heartfelt approach to service,” he said. “Every interaction with our passengers showcases the best of Caymanian hospitality, ensuring each passenger has a flight that is comfortable, enjoyable and memorable. This acknowledgement as a top global airline is a fantastic recognition of the hard work and commitment of our team at Cayman Airways in sharing our islands with the world.”
