The CDO Travel & Hospitality Exchange is back for its second year, taking place on September 11-12, 2024 at Hilton Syon Park in London. Building on the success of its 2023 launch, this event brings together senior data leaders from the travel and hospitality industry for two days of invaluable learning, insightful discussion, and impactful networking.
Attendees will gain a deep understanding of how to effectively harness data for operational excellence, build world-class data teams, and enhance customer experiences through data-driven strategies. The travel and hospitality industry faces unique complexities in data organization and governance, given the multitude of systems and suppliers involved. Many data leaders feel they aren’t fully utilizing their organization’s data potential.
With new legislation and the constant evolution of customer expectations, the role of data leaders has become increasingly demanding. The CDO Travel & Hospitality Exchange agenda directly addresses the challenges of implementing effective data strategies, empowering businesses to thrive in today’s data-driven world.
With 70 select data leaders in attendance and a diverse range of activity formats, including industry-specific roundtables, plenary presentations, and one-to-one meetings with solution providers, the event provides a tailored platform to explore solutions for real-world challenges faced by data leaders in this sector.
The speaker faculty features thought leaders from prominent travel and hospitality brands, including Hirra Sulanki, Group Head of Digital Analytics & Optimisation at TUI; Gillian Cossey, Global Data Protection Officer at Virgin Atlantic; and Nick Beresford, Head of Data & Analytics at Heathrow Airport. Attendees will gain expert knowledge and actionable insights needed to drive data-driven change within their organizations.
Agenda highlights include a presentation on ‘The Ongoing Battle Between Modernisation and Legacy Systems’ by Philip Cotton, Head of Customer, Trending & Trading Insight at On the Beach, and a closing panel discussion on ‘Navigating the Path to Data Maturity’ featuring Andrea Ferrari, Director of Planning & Forecasting at Silversea Cruises. This discussion will help attendees visualize optimal data architecture, team structures, and strategies for organizational success.
Attendance at the CDO Travel & Hospitality Exchange is by invitation only. To join the conversation, network with fellow data leaders, and discover valuable solutions for your organization, request an invitation by clicking here. For more information on the agenda and speaker lineup, visit the event website here.
