CitizenPlane, a prominent provider of distribution software for airlines and tour operators, has made a significant move by introducing its new CitizenPlane Operating System (OS). This innovative platform is specifically tailored for mid-sized airlines and those experiencing rapid growth, offering a comprehensive and modular solution to simplify and enhance their operations.
The CitizenPlane OS aims to empower airlines by streamlining the process of creating attractive offers, maximizing revenue generation, and effortlessly managing distribution and delivery. This user-friendly platform unlocks a wealth of commercial opportunities, all accessible with just a click. The launch follows CitizenPlane’s strategic acquisition of Travel Technology Interactive’s (TTI) Zenith software, a robust Passenger Service System (PSS).
Looking ahead, CitizenPlane has ambitious plans to further expand the capabilities of its OS. The company is committed to implementing enhancements such as revenue accounting and crew management solutions through a combination of strategic acquisitions and continuous product development.
The CitizenPlane OS stands out by fundamentally redefining the traditional Passenger Service System (PSS). It transforms outdated, monolithic technology into flexible and cloud-based applications, designed to streamline complexity and foster innovation throughout the airline industry. This modernized approach accelerates the delivery of new solutions while minimizing the burden of managing multiple software systems.
One of the standout features of the CitizenPlane OS is its market-first flight distribution solution, AIR. This module empowers airlines and tour operators to instantly distribute their inventory outside of the Global Distribution System (GDS) to a wide range of online travel agencies (OTAs) and metasearch websites. This solves a major challenge for smaller airlines who often lack easy and affordable access to large-scale distribution channels.
Charles Rajjou, CEO at CitizenPlane, emphasizes the company’s vision: “Our vision is that all airlines will be able to benefit from effective innovation.” He adds, “We are building on the technology foundations laid by the pioneers who have delivered the industry to the thriving business it is today and bringing to the table a laser-focus on elegant simplicity that has become our hallmark.”
The CitizenPlane OS provides airline business users with a streamlined platform to effortlessly design and manage their retailing strategies. This includes creating flight content, developing ancillary services, and assembling bundled offers, while ensuring seamless distribution across various points of sale. Importantly, the system adheres to industry standards such as IATA’s NDC (New Distribution Capability), providing a comprehensive solution for airlines to enhance their retail operations.
