CitizenPlane, a leading force in distribution software for airlines and tour operators, has announced the launch of its groundbreaking Operating System (OS) specifically tailored for mid-tier carriers and rapidly expanding airlines. This innovative platform is designed to simplify operations, unlock new revenue opportunities, and enhance the end-to-end customer journey, setting a new standard for the industry.
The CitizenPlane OS acts as a modular, all-in-one platform that empowers airlines to take control of offer creation, revenue optimization, distribution, and delivery. This comprehensive solution leverages the company’s recent acquisition of Travel Technology Interactive’s (TTI) Zenith software, a renowned Passenger Service System (PSS) provider. CitizenPlane plans to further enhance the capabilities of the CitizenPlane OS through future acquisitions and product innovation, incorporating solutions such as revenue accounting and crew management.
By breaking down monolithic technology into easy-to-innovate cloud-based applications, the CitizenPlane OS extends and modernizes the traditional PSS concept. This modular approach simplifies complexity and enables airlines to quickly deliver innovation across their business while reducing the overhead associated with running disparate software solutions.
One of the most notable features of the CitizenPlane OS is its market-first flight distribution solution, AIR. This module empowers airlines and tour operators to instantly distribute their inventory outside of the Global Distribution System (GDS) to a wide range of online travel agencies (OTAs) and metasearch websites. This addresses a significant pain point for smaller airlines that often struggle to access large-scale distribution channels, opening up new avenues for reaching potential customers.
Charles Rajjou, CEO of CitizenPlane, emphasized the company’s vision to enable all airlines to benefit from effective innovation. He highlighted the CitizenPlane OS as a solution that builds upon the technological foundations laid by industry pioneers while focusing on elegant simplicity. The CitizenPlane OS empowers airline business users to easily define and control their retailing strategy, from creating flight content, ancillaries, and bundled offers to distributing them through any point-of-sale.
The platform seamlessly aligns with industry standards, including the IATA New Distribution Capability (NDC), ensuring effortless integration and compatibility. The launch of the CitizenPlane OS represents a significant milestone for the travel industry, providing mid-tier carriers and fast-growing airlines with a powerful tool to streamline operations, enhance customer experiences, and unlock new revenue opportunities. By simplifying complexity and delivering innovation, the CitizenPlane OS has the potential to transform the way airlines do business.
