Consolidated Edison Company of New York Shines at PA Consulting’s ReliabilityOne® Awards
In a testament to their unwavering commitment to reliable power delivery, Consolidated Edison Company of New York has been crowned the winner of the National Reliability Award at PA Consulting’s 24th Annual ReliabilityOne® Awards. The ceremony, held on November 14th, 2024, celebrated the achievements of utilities across North America in critical industry categories including resiliency, security, reliability, and customer engagement.
PA Consulting’s ReliabilityOne® program has a long-standing dedication to collaborating with US utilities to enhance power grid reliability. Utilities participating in the ReliabilityOne® program boast a remarkable 50% reduction in sustained power outages compared to the national average, and their combined system experiences outage durations 60% shorter than the average US investor-owned utility.
Con Edison’s Record-Breaking Performance
Con Edison’s victory marks a significant milestone, solidifying their position as a leading force in the electric utility industry. Their exceptional reliability performance, particularly since the implementation of Advanced Metering Infrastructure (AMI), has propelled them to the top. By adopting innovative system designs and operational concepts from both transmission systems and traditional overhead networks, Con Edison has transformed their underground networks into resilient and reliable powerhouses.
Beyond their technological prowess, Con Edison’s commitment to understanding and preparing for future contingencies showcases their proactive approach to ensuring safe, resilient, and reliable power delivery to their customers. This dedication to continuous improvement is reflected in their exceptional reliability metrics, exceeding the average US investor-owned utility by an impressive 85% in 2023.
A Look at the Broader Industry Trends
PA Consulting’s analysis of the participating utilities in the ReliabilityOne® program revealed several key trends shaping the electric utility landscape:
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Improved Reliability:
Investor-owned utilities collectively demonstrated improved reliability in 2023 compared to the previous year. This progress is attributed to the industry’s ongoing focus on modernization and innovation.*
Adapting to Electrification:
Utilities are strategically adapting to the increased electrification of building loads and transportation. This shift in energy consumption patterns is demanding new approaches to load management and grid optimization.*
Leveraging Advanced Technologies:
Drones, power quality monitors, and LiDAR-driven intelligence are becoming increasingly prevalent in utility operations, enhancing situational awareness and enabling predictive maintenance practices.*
Proactive Risk Mitigation:
Leading utilities are actively identifying, quantifying, and developing mitigation strategies for future risks, including extreme weather events and natural disasters. Data-driven insights are crucial in pinpointing vulnerable areas of the power grid and implementing targeted solutions.Beyond National Recognition
In addition to the National Reliability Award, PA Consulting recognized regional award recipients across the US, acknowledging the unique challenges faced by utilities serving metropolitan, suburban, and rural areas. These regional awards highlight the commitment to reliability across diverse geographic contexts.
A Legacy of Excellence
The ReliabilityOne® Awards, established in 2000, have cemented their status as one of the most prestigious honors in the electric utility industry, recognizing organizations that prioritize customer satisfaction through exceptional reliability and resiliency. The awards reception, held at the Andaz in Savannah, Georgia, brought together energy industry experts and senior management from leading utilities to celebrate the collective achievements in advancing power grid reliability and resilience.
For more information about PA Consulting’s work in the energy and utilities sector, visit: www.paconsulting.com/industries/energy-and-utilities
For more information about PA Consulting’s ReliabilityOne® Awards, visit: www.paconsulting.com/industries/energy-and-utilities/reliabilityone-2024
