Costa Cruises, in partnership with SosTravel.com, a global leader in digital travel services, proudly introduces the innovative ‘Baggage Rescue’ service, set to enhance holiday experiences in 2024. This exclusive offering provides guests flying to their cruise departure ports with a robust solution to ensure a stress-free journey. In the unfortunate event of lost luggage upon their flight’s arrival at the embarkation airport, Costa Cruises will provide comprehensive support through SosTravel’s expertise. Within a swift 48-hour window (excluding sailing hours), SosTravel will expertly locate and deliver the missing luggage directly to the ship, seamlessly handling all necessary procedures. Guests need only notify the airport authorities of the loss to activate this complimentary service. The ‘Baggage Rescue’ service will be automatically included, free of charge, for all ‘Fly & Cruise’ guests departing from Europe between May and November 2024, who book the complete ‘flight + cruise’ package through Costa’s official channels and affiliated travel agencies. Furthermore, ‘Cruise Only’ guests departing from Europe during the same period will soon have the option to avail themselves of the ‘Baggage Rescue’ service. They can conveniently purchase it prior to departure through the SOS Travel website accessible via the MyCosta app. This groundbreaking service ensures that guests can fully immerse themselves in Costa’s itineraries, even when relying on air travel. Experience the wonders of Costa Fortuna’s week-long voyages through Greece and Turkey, departing from Athens and visiting Istanbul, Mykonos, Crete, Rhodes, and Santorini. Alternatively, embark on the Costa Favolosa’s North European expeditions departing from Hamburg, venturing to the North Cape, Lofoten Islands, Iceland, Greenland, or Scotland. And don’t miss the Costa Diadema’s enchanting week-long journeys from Kiel or Copenhagen, unveiling the breathtaking beauty of the Norwegian fjords. Daniel Caprile, Vice President Pricing & Revenue Management, Itinerary & Transportation at Costa Cruises, expressed the company’s commitment to offering guests unparalleled travel experiences: “Our goal is to offer our guests the best travel experiences, from every angle. The Lost Luggage Concierge service by Sostravel.com is a further step in this direction, as it will help us to ensure that our guests can start enjoying their cruise, worry-free, even before embarking, right from their departure at the airport. In addition, this exclusive service will help to further differentiate our holidays in the travel industry, increasing the quality of our offer. For this, I would like to thank SosTravel.com and our Travel Service team, led by Massimo Callegari, who have worked to finalise this important collaboration.” Massimo Crippa, General Manager of Sostravel.com, acknowledged the significance of this partnership and its growth potential: “The undisputed value of the agreement, and the trust of one of the largest global players in the cruise industry, represent a major growth opportunity for Sostravel.com. Digital passenger services are expanding beyond the airport sales channel, and this agreement together with the previous B2B agreements recently signed are the best of demonstrations.” Costa Cruises, headquartered in Genoa, Italy, stands as a proud member of Carnival Corporation & plc, the globe’s foremost cruise conglomerate. For over 75 illustrious years, Costa’s fleet has traversed the world’s waters, ushering guests to approximately 300 diverse destinations, promising unforgettable encounters both on board and on land. Presently, Costa’s armada comprises 9 vessels, all proudly bearing the Italian ensign, navigating the Mediterranean, Northern Europe, the Caribbean, Central and South America, the United Arab Emirates, while also offering captivating “Around the World” and “Grand Cruises,” facilitating the exploration of multiple continents within a single holiday. Sostravel.com S.p.A., an innovative digital services entity catering to globetrotters, operates through its app platforms—sostravel and flio—and web domains—www.sostravel.com and www.amare.travel. Renowned for its groundbreaking solutions, such as the Lost Luggage Concierge for comprehensive luggage tracking and protection, and Dr. Travel, a telemedicine marvel tailored for travelers, Sostravel.com leads the industry in luggage tracing, overseeing approximately 110,000 traced suitcases. With a vast clientele exceeding 1 million adventurers globally, Sostravel.com serves as a trusted travel ally, offering enticing deals and invaluable insights to elevate travel experiences. Positioned as a lucrative investment avenue, Sostravel.com offers investors unparalleled exposure to the flourishing realms of holiday travel and digital passenger services. Traded on Euronext Growth Milan under the symbol SOS and on the OTCQB in New York under the symbol SOSAF, Sostravel.com exemplifies innovation and growth in the travel sector.
Costa Cruises Unveils ‘Baggage Rescue’ Service in Partnership with SosTravel.com
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