We sincerely apologize for the inconvenience caused by these delays. We want to assure you that your safety and well-being, along with that of our crew, are our top priorities. To mitigate these disruptions, we are implementing the following immediate measures:
1. Adjusting our network as needed.
2. Keeping affected customers informed as proactively as possible.
3. Accelerating the recovery of our grounded aircraft.
4. Modifying our schedule, including downgrading some flights, to minimize impact.
We deeply regret the inconvenience these delays have caused. We emphasize that the safety and well-being of both our passengers and crew remain our primary concern, and we are exerting all efforts to rectify this issue promptly and efficiently.
We expect our network to normalize by Tuesday, 21st May 2024, following the installation of the required engines and components. We greatly value your patience and understanding during this period.
