Delta Air Lines, headquartered in Atlanta, is taking strides to enhance the travel experience for its passengers by expanding its innovative inflight entertainment (IFE) and connectivity system, Delta Sync. Initially introduced last year on the airline’s Airbus A321 aircraft, Delta Sync is now accessible on a broader selection of aircraft types, revolutionizing inflight entertainment with a more personalized and connected experience.
The implementation of Delta Sync is taking place in phases, with the initial rollout currently encompassing approximately 40% of the airline’s fleet. Last week, Delta announced that over 330 of its aircraft have been outfitted with this cutting-edge system. Delta describes Delta Sync as providing a “personalized experience that makes seatback screens feel more like a smart TV,” along with added tools designed to simplify the travel experience for SkyMiles members.
The Delta Sync seatback screens are now available not only on the Airbus A321 but also on Airbus A320s, A319s, numerous Boeing 757-200s configured as “75D,” and select Boeing 737-800s. This first phase of installations is part of a larger initiative, as Delta aims to ultimately equip over 165,000 seatback screens across its entire fleet, the most of any U.S. airline. Future installations will encompass additional aircraft types, including the A220, A321neo, A330, A350, 737-900ER, 757-300, and 767 models.
One of the standout features of Delta Sync is the “My Flight” experience, crafted to streamline day-of-travel activities. This comprehensive tool offers passengers easy access to airport connection information, flight tracking, route maps, and flight status updates. Passengers will also appreciate the clear display of their seat number on the screen, making seat identification effortless. Delta Sync also incorporates WiFi notifications, alerting travelers when inflight connectivity is available for their personal devices.
Delta is actively working to expand its fast and free WiFi service, provided by T-Mobile, across its entire fleet. Currently, this feature is primarily accessible on narrowbody domestic aircraft, with plans to introduce it to widebody aircraft in the near future. For the time being, passengers on widebody flights will still need to purchase WiFi connectivity.
