Garuda Indonesia and Singapore Airlines Enhance Commercial Collaboration

The upcoming frequent flyer partnership will enable GarudaMiles and KrisFlyer members to earn and redeem miles on flights code-shared by both airlines. The revenue-sharing arrangement aims to enhance joint flight capacities, marking a significant development toward a potential commercial joint venture covering flights between Singapore and Indonesia operated by both airlines. The airlines are also intensifying joint marketing efforts to boost tourism, potentially including collaborative promotions and familiarization trips for travel trade and media representatives.

Singapore Airlines and Garuda Indonesia already share a robust codeshare relationship, which has recently expanded. Currently, Garuda Indonesia codeshares on SIA flights to several Indonesian cities from Singapore, as well as long-haul flights to Johannesburg, London (Heathrow), and Mumbai. Conversely, SIA codeshares on Garuda flights from Singapore to Bali, Jakarta, and Surabaya.

Mr Irfan Setiaputra, President and CEO of Garuda Indonesia said that this partnership is part of Garuda Indonesia’s efforts to improve the Company’s performance through a strategic commercial partnership, especially in providing added value to customers. “Having the same mission in optimising the potential of the aviation business ecosystem in South East Asia after the pandemic, this initiative is certainly an important manifestation of both airlines’ commitment to continue strengthening our well-established cooperation,” Mr Irfan explained.

He added: “This partnership is a special moment for us, which also marks the 58 years of Garuda Indonesia’s journey in connecting Indonesia and Singapore. In the future, we hope that this partnership will continue to enhance social, cultural, and tourism relations between Indonesia and Singapore whilst offering seamless access for customers to enjoy various destinations served by both airlines.”

“We hope that the expansion of this partnership will bring added value for Singapore and Indonesia, which are served by both airlines. Furthermore, this collaboration is also expected to not only provide added value for both airlines’ customers, especially through the ease of earning and redeeming miles for tickets and other exclusive benefits, but the hope is that it will strengthen Garuda Indonesia’s support for national tourism by providing more access to points in Indonesia for foreign tourists who will visit Indonesia via Singapore in the future,” Mr Irfan said.

Mr Goh Choon Phong, Chief Executive Officer, Singapore Airlines , said: “Our win-win partnership with Garuda Indonesia will improve the connectivity between Indonesia and Singapore for our customers. This will help to meet the increasing demand for air travel between the two countries and beyond, as well as facilitate the growth of tourism and economic activities. Furthermore, by deepening the synergies between our frequent flyer programmes, we can enhance the benefits for our loyal customers, offering them more opportunities to earn and redeem miles when travelling with both airlines.”

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