Global Exchange Vacation Club (GEVC), a leader in the vacation ownership industry, has earned an A+ rating from the Better Business Bureau (BBB). This prestigious rating, the highest possible, reflects the BBB’s assessment of GEVC’s commitment to customer service and its proactive approach to resolving any complaints.
The BBB assigns ratings based on a comprehensive evaluation of a business’s interactions with its customers. This includes analyzing information gathered from public sources, direct communication with businesses, and customer feedback.
GEVC, known for offering accessible and enjoyable vacation ownership experiences through the use of RCI points, takes pride in its strong customer satisfaction record. Rick Sargent, CEO of GEVC’s development company, GEDC, highlights that the majority of their 30,000 members are highly satisfied with their club. While acknowledging that they are not perfect, GEVC is dedicated to ensuring member happiness and providing fulfilling vacation experiences. The company emphasizes its commitment to responding to and resolving any complaints promptly and thoroughly.
GEVC’s partnership with RCI, a prominent name in the vacation ownership and exchange sector, provides members with access to a global network of destinations, allowing them to fulfill their travel dreams and explore “bucket list” locations worldwide. The A+ rating from the BBB serves as a testament to GEVC’s dedication to providing exceptional customer service and its commitment to maintaining a strong and positive relationship with its members.
