Google Support has introduced a novel tool called Warranty Helper, designed to assist users of Pixel and Nest devices in managing their warranties and resolving device-related issues. Previously, users had to navigate to store.google.com/repair and manually input their device’s serial number or IMEI. However, with Warranty Helper, this process has been streamlined.
Upon accessing Warranty Helper, users are presented with a list of devices associated with their Google Account, eliminating the need to search for serial numbers or packaging. After verifying their email address, users can select from various categories of Pixel or Google Nest devices.
For Pixel devices, options include phones, tablets, watches, and earbuds, while Google Nest devices encompass cameras, doorbells, Chromecasts, locks, alarm systems, smoke alarms, speakers, displays, thermostats, and Wi-Fi devices. Users can choose the specific device for which they require assistance, such as checking warranty status, initiating repairs, or inquiring about return policies.
On the Google Nest side, users first select their home and are then presented with a list of associated devices. Notably, Fitbit devices are not currently supported by the Warranty Helper.
This user-friendly tool provides a comprehensive solution for managing Pixel and Nest device warranties, ensuring that users can access the support they need quickly and efficiently.
