Nestled along the picturesque shores of Menaggio on Lake Como, the Grand Hotel Victoria Concept & Spa has been bestowed with two Keys, recognizing its unparalleled commitment to hospitality and guest satisfaction. This prestigious accolade, revealed by the MICHELIN Guide on May 7, 2024, places the hotel among Italy’s finest establishments. The MICHELIN Key distinction signifies hotels that significantly enhance the traveler’s journey, meticulously evaluated and esteemed for excellence in five key areas: architecture and interior design, service quality and consistency, distinctive personality and charm, value proposition, and noteworthy contribution to the guest experience within its unique setting.
Marco Montagnani, General Manager of the Grand Hotel Victoria Concept & Spa, expressed his pride and joy, saying, “This prestigious accolade is a testament to R Collection Hotel’s unwavering commitment to achieving excellence in hospitality and we are deeply honored to be acknowledged for our dedication to the guest experience.”
Following its official reopening for the spring-summer season, the Grand Hotel Victoria Concept & Spa proudly celebrated its MICHELIN Key award. The hotel welcomed guests with exciting updates, showcasing a harmonious blend of 19th-century charm and contemporary sophistication. Through a comprehensive renovation, the property now boasts modern amenities and hi-tech features while preserving its historical allure.
Nestled amidst breathtaking surroundings, including lush gardens and panoramic views of the mountains and Lake Como, the Grand Hotel Victoria Concept & Spa offers an unparalleled experience. Spanning 12,000 square feet, its newly enhanced spa entices guests with signature scents crafted in-house, complemented by a diverse range of culinary delights curated by the hotel’s executive culinary team. Catering to the desires of discerning travelers, the hotel presents a myriad of activities and packages designed to immerse guests in the essence of ‘La Dolce Vita’ culture.
The hotel’s central location serves as an ideal starting point for exploring the region’s hidden treasures, inviting visitors to wander the cobblestone streets of Menaggio and experience the richness of Italian heritage. As a distinguished member of both Virtuoso and Small Luxury Hotels of the World, the Grand Hotel Victoria Concept & Spa is dedicated to delivering excellence in hospitality. Its consistent rating of 95.2% in the SLH Mystery Inspector Quality Assurance program underscores its unwavering commitment to quality and service, further solidifying its well-deserved recognition with the prestigious MICHELIN Key award.
