The Halifax International Airport Authority (HIAA) is committed to creating a welcoming and accessible experience for all travelers. To achieve this goal, the airport has launched three innovative programs aimed at removing barriers and improving the travel experience for passengers with disabilities.
The
Sunflower Program
is designed to support travelers with non-visible disabilities. By wearing a sunflower lanyard or other sunflower-branded items, individuals can discreetly signal to airport staff that they may need extra assistance. This initiative provides a way for passengers to communicate their needs without having to explain their condition.The
Aira App
offers real-time, on-demand visual assistance for travelers who are blind or have low vision. Using their smartphone, travelers can connect with Aira-trained professionals who provide visual guidance as they navigate the airport. This service promotes independence and confidence during the travel experience.The third program,
Hearing Loops
, revolutionizes sound transmission for travelers with compatible hearing aids or cochlear implants. By eliminating background noise and delivering sound directly to these devices, Hearing Loops significantly improves speech comprehension. This technology makes interactions at check-in counters and information desks more accessible and enjoyable for travelers with hearing impairments.These new programs highlight HIAA’s dedication to inclusivity and accessibility. The airport is committed to continuously improving accessibility for all passengers and visitors. As part of their ongoing Accessibility Plan, HIAA is dedicated to introducing more services by 2026 to create a truly barrier-free environment.
