Hamad International Airport (DOH) has reached a significant milestone, celebrating a decade of connecting passengers to new experiences and memories via Doha. Over the past ten years, the airport has consistently ranked among the world’s best, earning the ‘World’s Best Airport’ title three times at the SKYTRAX World Airport Awards and recognition as the second-best airport for air connectivity in the Middle East by Airport Council International in 2023. These accolades are a testament to the airport’s unwavering commitment to innovation, customer-centricity, and operational excellence, ensuring a seamless and memorable travel experience for its passengers.
Since its official opening in May 2014, Hamad International Airport has welcomed 325.1 million passengers, facilitated 2.1 million aircraft movements, and handled 20.5 million tonnes of cargo. It has also efficiently processed 258 million bags. As the primary hub for Qatar Airways, the airport has established partnerships with over 45 airlines, offering extensive connectivity to over 200 destinations worldwide. In line with its ambitious growth strategy, DOH has expanded its capacity to accommodate 58 million passengers annually.
Hamad International Airport not only provides exceptional transit services but also serves as a vibrant hub for art and retail enthusiasts. It houses over 40 permanent art displays, captivating visitors with its unique aesthetic appeal. The airport offers a diverse range of over 200 retail and dining outlets, including exclusive boutiques and world-first dining concepts. In 2022, the airport underwent a significant expansion, adding 125,000 square meters to the terminal. This expansion introduced an enchanting indoor tropical garden, state-of-the-art transfer facilities, and the exclusive Al Mourjan Garden Lounge, which boasts the only Louis Vuitton Lounge at an airport.
The success of Hamad International Airport is attributed to its dedicated workforce, representing over 70 nationalities. The airport prioritizes employee training and development, fostering a culture of innovation and maintaining high service standards. This commitment to its people has earned DOH the ISO 45001 Occupational Health & Safety Management System Certificate. Furthermore, the airport’s dedication to sustainability is evident in its comprehensive waste management initiatives, water recycling for irrigation, and energy consumption reduction measures. These efforts have resulted in ACI ACA Level-3 Airport Carbon Accreditation and ISO 14001 Environmental Management Systems accreditation.
As Hamad International Airport looks towards the future, plans are underway for further expansion with Phase B of its development in progress. The airport remains committed to enhancing its offerings, establishing itself as a premier travel destination within Qatar. With its unwavering dedication to excellence, innovation, and passenger satisfaction, Hamad International Airport is poised for continued success in the years to come.
