IndiGo Airlines, India’s largest carrier, has issued a 6E travel advisory to passengers, warning of potential delays and disruptions due to a temporary system slowdown impacting its entire network. The airline acknowledged the issue on Saturday, stating that it is affecting their website and booking systems, leading to increased wait times, slower check-ins, and longer queues at airports.
Despite the challenges, IndiGo assured travelers that their airport teams are fully mobilized to assist passengers and minimize the impact on their journeys. “Our airport team is available and fully dedicated to assisting everyone and ensuring a smooth journey,” the advisory stated. The airline emphasized that their technical teams are working diligently to resolve the issue and restore normalcy. “Be assured, we are working diligently to restore stability and normalcy as quickly as possible,” the statement added.
IndiGo apologized for the inconvenience caused and expressed gratitude for passengers’ patience during the system outage. Passengers are advised to plan for additional time at the airport, check for updates regularly, and seek assistance from the airline staff if needed.
IndiGo, which operates hundreds of flights daily, is working to restore full operational functionality amid the disruptions. While there is no specific timeline for when the system issues will be fully resolved, the airline has promised to provide updates as the situation develops. As travel demand surges during the festive season, passengers are encouraged to stay alert for further updates and advisories from the airline.
