Intel has finally addressed the ongoing controversy surrounding stability issues with its 13th and 14th generation desktop chips. The company has issued an apology for the lack of communication surrounding the issue and announced a two-year extended warranty for boxed versions of these processors.
The announcement, posted on the Intel community forum, states that the company is committed to supporting customers experiencing instability with these chips. Intel will be providing more details on the extended warranty in the coming days, outlining terms, eligible chips, and the process for repairs or replacements.
This extended warranty comes as a welcome development for many users who have been frustrated by Intel’s initial response to the controversy. While Intel has ruled out a recall, this warranty could provide some relief for those whose systems have been affected by the stability issues.
The company is still working on a microcode patch that is intended to address the root cause of the problem. However, for many users, the physical damage has already been done. This extended warranty could offer a much-needed solution for those who have encountered instability issues with their 13th and 14th generation Intel Core processors.
