The war of words between comedian Kunal Kamra and Ola CEO Bhavish Aggarwal shows no signs of cooling down. Kamra, known for his sharp wit and social commentary, has been vocal about Ola’s perceived shortcomings in after-sales service, sparking a public debate. His latest salvo? A pointed challenge to Aggarwal following the CEO’s festive Diwali post, highlighting Ola’s bustling showroom. Kamra, in a tweet, urged Aggarwal to share footage from Ola’s service centers instead, implying that a celebratory atmosphere might not reflect the realities of customer experiences.
This public call-out comes after Kamra’s consistent efforts to bring attention to customer grievances against Ola. He has been actively sharing and amplifying complaints about delays, poor service quality, and other issues faced by Ola users. His actions have sparked discussions about the company’s commitment to customer satisfaction and its approach to resolving post-purchase issues.
Aggarwal’s Diwali post marked his first social media activity related to Ola in 15 days, adding fuel to the fire. The timing of Kamra’s tweet and its pointed nature seem to suggest a deliberate attempt to draw attention to the gap between Ola’s public image and its perceived customer service realities. This online feud is sure to continue to generate headlines and spark debate about the importance of customer service and accountability in the tech world.
