Lark Hotel, a leading hospitality brand renowned for its boutique and design-forward hotels, has partnered with Mews, the award-winning hospitality cloud platform recognized as the Best Hotel PMS at the 2024 HotelTechAwards. This strategic alliance aims to enhance operational efficiency and elevate guest experiences across Lark Hotel’s expanding portfolio of over 50 properties in the United States.
Lark Hotel prides itself on delivering distinctive and memorable stays at each of its unique properties, including its sister brands Bluebird by Lark and Lark Independent. The company’s commitment to personalized and creative guest services has set it apart in the competitive hospitality market. However, to keep pace with its digital transformation goals and its ambitious growth plans, Lark Hotel needed a technology solution that could seamlessly integrate with its existing systems, scale effortlessly, and provide comprehensive training resources for its staff.
Mews emerged as the ideal choice for Lark Hotel. Mews’ robust Marketplace, offering over 1,000 secure integrations with leading hospitality solutions, provided the perfect platform to connect with essential software like POS systems and accounting tools. Additionally, Mews does not charge connection fees, offering significant cost savings for Lark Hotel.
With plans to add 6-12 new hotels annually, Lark Hotel required a technology solution that could scale effortlessly with its expansion. Mews’ cloud-native platform, offering consistent management and streamlined reporting across all locations, proved to be the perfect fit. This partnership ensures that operational efficiency remains a key focus for Lark Hotel, allowing the company to maintain its high level of service even as it grows.
Beyond its technological capabilities, Mews University offers comprehensive, self-paced training modules tailored to different roles within the hotel, enabling faster onboarding of new staff. This feature not only simplifies training processes but also ensures that every team member is equipped with the knowledge to maximize the benefits of the Mews system.
This strategic partnership between Lark Hotel and Mews is a testament to the importance of technology in driving growth and enhancing guest experiences in the hospitality industry. By leveraging Mews’ advanced capabilities, Lark Hotel is well-positioned to continue its expansion and maintain its reputation for exceptional service and unique experiences.
