A widespread Microsoft Cloud outage has disrupted millions of computer systems worldwide, causing sudden shutdowns and restarts. According to Microsoft, the root cause is a recent update from CrowdStrike, a cybersecurity services firm that collaborates with Microsoft. CrowdStrike Engineering has identified a content deployment issue and taken swift action to revert the changes. They have also provided a set of steps for affected Windows users to resolve any problems resulting from this issue.
The impact of this outage has been extensive, affecting critical services globally. In India, airlines like SpiceJet, Akasa Air, and IndiGo have reported technical challenges affecting online ticket booking, check-in, and other functionalities. Similarly, flights have been grounded in Australia and the United States due to the tech problem. Financial services and banks have also felt the effects, with reports indicating that the London Stock Exchange has been impacted.
In a detailed thread on X, Microsoft confirmed they are investigating the issue, which has impaired users’ access to various Microsoft 365 apps and services. Regular users on the other hand are stuck in a BSOD look, or a bluescreen of death loop. Devices like a laptops or desktop, if they have been updated with this badly patched piece will behave erratically. They basically won’t be able to boot properly, as the software patch messes up with the voltages and makes the system unstable. Because of this the laptop or desktop triggers voltage protection programme, which basically triggers the BSOD.
How to stop the BSOD loop? – CERT-In and Microsoft have presented a rather simple way to stop your device from being stuck in this loop. – Boot Windows into Safe Mode or the Windows Recovery Environment. In most laptops, users can do that by either hitting the F10, F11, Enter key or Delete key. – From here, select Boot in Safe Mood option. – Once you’re booted in navigate to C:WindowsSystem32driversCrowdStrike directory. – Locate the file matching C-00000291*.sys and delete it. – Boot the device normally.
This incident also underscores the critical nature of robust cybersecurity measures and the far-reaching impact of technical issues. As technology advances, it is essential for companies like Microsoft and CrowdStrike to maintain the stability and security of their services to prevent similar disruptions in the future.
In conclusion, the recent Microsoft Cloud outage, caused by a CrowdStrike update, has led to significant disruptions across various sectors worldwide. Both Microsoft and CrowdStrike have taken swift action to address the issue, and users are encouraged to follow the recommended steps for resolution and stay informed through official channels.
