International Truck recently honored North Central International (NCI) as the company’s Dealer of the Year for 2023. NCI’s unwavering commitment to exceeding sales targets, streamlining repair velocity, and delivering exceptional customer service has earned them this esteemed recognition. This is the dealer group’s maiden Dealer of the Year award, but they have previously been recognized with three Presidential Awards, reserved for the most outstanding International dealerships.
Dealer Principal expressed gratitude for the award, acknowledging the efforts of North Central International’s team in achieving excellence in all areas. He commended their relentless pursuit of customer satisfaction, which ultimately led to a perfect dealer score.
NCI, owned and operated by Hatlestad and his partners, has a rich history dating back to 2007. Their journey began with Fox Holdings’ acquisition of a neighboring dealership, and today, they operate an impressive network of 17 locations across four states. NCI has been steadfast in investing in state-of-the-art facilities and renovations to enhance the sales and service experience for International Truck customers.
Hatlestad expressed pride in his team’s unwavering dedication, stating that the Dealer of the Year award is a testament to their exceptional culture and collective efforts. He acknowledged the contributions of all business units in achieving this prestigious recognition.
In addition to recognizing NCI as Dealer of the Year, International Truck also celebrated the achievements of their top-performing dealerships by presenting them with Presidential Awards. These awards acknowledge dealerships that excel in vehicle and parts sales, repair efficiency, and customer service.
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