Microsoft is currently investigating a significant issue affecting the Outlook app, causing it to crash for users who open more than 60 emails at once. This new problem adds to an existing issue with the Ctrl + C keyboard shortcut, which is also causing the app to freeze and display error messages.
While Microsoft works on a permanent solution, users are encountering frustrating errors. When opening more than 60 emails, the app freezes and displays error messages, such as:
* “Sorry, we’re having trouble opening this item. This could be temporary, but if you see it again, you might want to restart Outlook. Out of memory or system resources. Close some windows or programs and try again.”
* “Out of memory or system resources. Close some windows or programs and try again.”
These messages, while offering troubleshooting tips, highlight the inconvenience users are facing.
While Microsoft hasn’t announced an official release date for a fix, they are actively working on a solution. In the meantime, Microsoft suggests changing the Windows registry to allow more processes to run simultaneously. However, this solution is not recommended, as tampering with the Windows registry can cause serious damage, including app failures, system crashes, and overall system malfunctions.
Other temporary solutions include rolling back to an older version of Outlook or switching to the New Outlook app.
For users dealing with this issue, it is important to remain patient while Microsoft works on a permanent solution. While the current workaround options are available, users should proceed with caution and consider the potential risks associated with tampering with their system.
