Park Hotel Group, a prominent hospitality company based in Singapore and operating across the Asia Pacific region, is taking a significant step towards elevating guest experiences. The group has integrated Shiji’s Enterprise Platform, a state-of-the-art property management system (PMS), at its Grand Park Otaru property in Japan. This marks the first property within the group to adopt this innovative technology.
The Shiji Enterprise Platform was chosen for its focus on guest-centric features, prioritizing personalized service and efficient operations. This aligns perfectly with Park Hotel Group’s commitment to utilizing technology to enhance guest satisfaction. The platform’s emphasis on secure and private guest profiles further reinforces this commitment.
The integration of Shiji Enterprise Platform complements Grand Park Otaru’s existing use of Shiji ReviewPro and Infrasys Cloud POS. This demonstrates the group’s dedication to leveraging technology across various facets of its operations.
Park Hotel Group, established in 1961, has grown substantially over the years, becoming a recognized name in the region’s luxury hotel market. The company is led by Hong Kong billionaire Law Kar Po, who serves as chairman, and his son, Allen Law, who holds the position of chief executive officer. Under their leadership, Park Hotel Group continues to expand its portfolio and strengthen its presence in the global hospitality sector.