Peach Aviation Simplifies Fares for Enhanced Customer Experience

Peach Aviation Limited, under the leadership of CEO Kazunari Ohashi, is making significant changes to its fare types, prioritizing customer clarity and usability. These revised fares, taking effect on October 27th with the commencement of the winter schedule, will be available for booking starting July 10th. The airline’s decision to revamp its fare structure is driven by direct customer feedback, aiming to better align with individual travel preferences.

The new fare categories shift from the previous “Value Peach,” “Prime Peach,” and “Simple Peach” to “Standard,” “Standard Plus,” and “Minimum.” The “Standard” fare now offers a streamlined experience, including one checked baggage allowance and complimentary seat selection, while eliminating ticketing fees for greater simplicity.

For travelers seeking added flexibility, the “Standard Plus” fare encompasses all the benefits of the “Standard” fare, along with the convenience of flight changes and refunds, accompanied by a 24-hour payment hold option after booking.

The “Minimum” fare remains a budget-friendly option, allowing customers to select optional features like seat selection and checked baggage based on their individual needs.

Peach Aviation remains steadfast in its commitment to maintaining safe operations while focusing on delivering straightforward, reliable, and high-quality services. The airline is dedicated to continuously enhancing the core aspects of its offerings, ensuring customer satisfaction remains a top priority.

*1 Free seat selection includes Smart Seat, Pleasure Seat, and Standard Seat.
*2 Refunds are available with a JPY 500 handling fee deducted.
*3 Options include immediate payment or a 24-hour payment hold.

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