Qatar Airways’ triumph marks a testament to its unwavering commitment to excellence in the aviation industry. The airline’s strong performance in passenger feedback, consistency in service delivery, and commitment to safety and innovation propelled it to the top spot. Additionally, Qatar Airways maintained its dominance in specialized categories, bagging awards for Best Business Class (fifth consecutive year) and Best Catering.
Beyond Qatar Airways’ success, the AirlineRatings.com Airline Excellence Awards recognized outstanding achievements across the industry. Air New Zealand secured Best Economy Class, while Singapore Airlines and Virgin Australia were lauded for Best First Class and Best Cabin Crew, respectively. Emirates received accolades for Best In-Flight Entertainment and Best Premium Economy, and Qantas was commended for Best Lounges. Etihad Airways was recognized as the Best Environmental Airline for the third consecutive year.
In the long-haul travel sector, Qatar Airways emerged victorious in the Middle East region, while Korean Air, Air France, and Air Canada claimed top honors in North Asia, Europe, and North America, respectively. Virgin Australia Regional Airlines was named Best Regional Airline, and in the low-cost sector, Southwest (Americas), Fly Dubai (Middle East), and AirAsia Group (Asia) received top honors. Vietjet’s exceptional performance earned them awards for Best Ultra Low-Cost Airline and Best Low-Cost Airline Onboard Hospitality. Completing the accolades, AirlineRatings.com unveiled its Top 25 Best Low-Cost Airlines, with AirAsia Group, Ryanair, and WizzAir among the featured carriers.