Sainsbury’s customers have encountered widespread disruptions in their online delivery services this morning due to a technical issue, resulting in the cancellation of numerous orders. Customers have vented their frustration on social media platforms, expressing concerns about undelivered orders and lack of communication from the supermarket.
A representative from Sainsbury’s customer service has acknowledged the technical issue and assured customers that the team is actively working to rectify the situation as soon as possible. However, the representative was unable to provide a specific timeframe for when deliveries would resume. Customers who have been affected have not yet received emails confirming their order cancellations or charges to their cards.
Sainsbury’s is urging affected customers to contact their customer service team for further updates and assistance. The supermarket has not provided any additional information on the nature or cause of the technical issue, and it remains unclear when the delivery services will be fully restored.
