Singapore Airlines CEO Apologizes for Flight Turbulence Causing Fatality and Injuries

In a heart-wrenching incident, a Singapore Airlines flight from London to Singapore encountered severe turbulence, leading to the tragic loss of a 73-year-old British passenger. The Boeing 777-300ER aircraft was forced to divert to Bangkok after experiencing extreme turbulence that sent passengers and crew flying around the cabin.

The incident left over 30 passengers and crew members injured, with some sustaining severe head wounds and concussions. In a video message, Singapore Airlines CEO Goh Choon Phong expressed deep condolences to the deceased’s family and loved ones. He assured that the company is providing all necessary support to those impacted during this difficult time.

Passengers who endured the harrowing experience recounted witnessing people being violently thrown across the aisle and hitting the ceiling, resulting in severe injuries. One passenger, Dzafran Azmir, described seeing people landing in awkward positions with deep gashes and concussions.

CEO Phong apologized profusely for the traumatic experience endured by passengers and crew members. The airline is fully cooperating with authorities in the ongoing investigation to ascertain the cause of the turbulence. As the investigation unfolds, Singapore Airlines remains committed to ensuring the well-being of its passengers and staff.

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