Prominent political analyst and psephologist Yogendra Yadav took to social media to express his dissatisfaction with Air India after experiencing a series of inconveniences during his flight to Nepal. His account details a series of issues, including flight time changes, downgrading of travel class without notification, web check-in difficulties, and alleged rude customer service. Yadav’s post sparked a conversation about the airline’s service quality, prompting a response from Air India.
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Vistara, India’s beloved premium airline, has flown its last independent flight, merging with Air India and ushering in a new chapter for Indian aviation. Passengers have bid an emotional farewell to the airline, reminiscing about its exceptional service, quality, and unique in-flight experience. The merger, announced in 2022, aims to create a larger, unified airline under the Air India brand, expanding its reach and service offerings.
Air India has launched a new ancillary service called ‘Fly Prior’ that allows passengers to switch to an earlier same-day flight for a fee, offering greater travel flexibility. The service is available at Air India’s ticketing counters and check-in desks, with varying charges depending on the route. Fly Prior allows passengers to make last-minute changes to their travel plans, adjusting to unexpected situations or simply arriving at their destination earlier. Learn more about the service and its benefits here.
As the winter schedule kicks in, Indian domestic airlines are in a fierce competition, with expansions, mergers, and a growing focus on connectivity. This article analyzes the key trends, including IndiGo’s dominance, Hyderabad’s rise as a hub, and the battle for slots in the upcoming years.
A live ammunition cartridge was discovered in the pocket of a seat on an Air India flight from Dubai to Delhi on October 27th, 2024. The discovery prompted an immediate investigation and a complaint filed with airport police, highlighting the importance of strict security protocols in aviation.
A wave of bomb threats has disrupted flights across India, with over 300 flights receiving hoax threats in just two weeks. The latest incident involved a 25-year-old man, arrested for sending threats to IndiGo, Air India, and Vistara flights. Authorities are working to curb this alarming trend of misinformation and disruptions in air travel.
Air India passengers are facing double trouble. The airline is experiencing technical difficulties with its contact centers, making it hard for customers to reach service executives. On top of that, a wave of bomb threats has disrupted operations for Air India, Vistara, Akasa Air, and IndiGo, impacting numerous flights.
A wave of bomb threats targeting major Indian airlines, including Air India, IndiGo, Vistara, and Akasa Air, has caused widespread disruptions, grounding 85 flights over the weekend. Authorities are investigating these threats, which follow a pattern of similar incidents in recent weeks, highlighting a growing concern for security in India’s aviation sector.
Air India and Singapore Airlines have expanded their codeshare agreement, adding 11 Indian cities and 40 international destinations to their network. This move significantly increases connectivity between India and Southeast Asia and offers travellers more travel options and convenience.
Air India is expanding its reach with the launch of daily direct flights between Bengaluru, India’s tech hub, and London’s Heathrow Airport, starting October 27th. This new service replaces the previous five-day-a-week flights to Gatwick and offers travelers a more convenient and direct route. The airline will be utilizing its Boeing 787-8 Dreamliner for this route, offering comfortable seating in both business and economy class. This new daily flight will enhance Air India’s capacity to Heathrow by an additional 3,584 seats weekly, strengthening connectivity between India and the UK.