Air India has significantly reduced its net losses in its first full year under the Tata Group, marking a major turnaround. Revenue growth and expansion in capacity contributed to the improved financial performance. The airline group, including Vistara and Air India Express, transported over 40 million passengers in FY24.
Air India has implemented a new policy requiring passengers flying internationally from Delhi to arrive at the airport earlier for check-in. The airline will now close check-in counters 75 minutes before departure for all international flights, aiming to improve efficiency and minimize delays.
Air India has implemented a new check-in deadline for international departures from Delhi, requiring passengers to arrive at the counter 75 minutes prior to their scheduled departure. The airline aims to enhance the travel experience by allowing sufficient time for check-in and security procedures, particularly during peak hours. Additionally, Air India is set to introduce Wi-Fi services on select flights, starting with the A350 aircraft on the Delhi-London Heathrow route, while also expanding the DigiYatra facility across multiple airports.
Air India has become the first Indian airline to implement the New Distribution Capability (NDC), marking a significant step in the airline industry. This cutting-edge technology enhances booking experiences, offers personalized options, and showcases Air India’s commitment to innovation and customer satisfaction.
An Air India flight traveling from New Delhi to Birmingham made a precautionary landing at Moscow’s Sheremetyevo Airport on September 4, 2024 due to technical issues. The Boeing 787 Dreamliner was inspected in Moscow and cleared to continue its journey, landing safely in Birmingham. This incident, similar to a previous event in July, highlights Air India’s commitment to prioritizing passenger safety and adhering to strict international aviation standards.
Air India is set to transform air travel with the introduction of in-flight Wi-Fi on its A350 flights between Delhi and London. This move will offer passengers unparalleled connectivity, allowing them to stay connected, work, and enjoy entertainment throughout their journey.
Air India has introduced a revolutionary AI-powered feature called ‘AEYE Vision’ on its mobile app. This innovative tool utilizes computer vision technology to instantly recognize and interpret information from documents like boarding passes, tickets, and baggage tags. Passengers can now access real-time trip updates, boarding passes, baggage status, and meal options with a simple scan, eliminating the need for manual data entry. AEYE Vision is a testament to Air India’s dedication to enhancing customer service and simplifying travel through cutting-edge technology.
Air India has launched its new Airbus A350-900 aircraft on the Delhi-London Heathrow route, marking the debut of its ‘New Air India’ experience. This enhanced travel experience features luxurious private suites in Business Class, a dedicated Premium Economy cabin, and a refined dining experience across all classes. The A350-900 also offers increased capacity, improved fuel efficiency, and showcases Air India’s commitment to sustainable aviation practices.
Vistara, India’s full-service airline, will merge with Air India, marking a significant shift in the Indian aviation landscape. The merger, spearheaded by Tata Sons and Singapore Airlines, aims to create a stronger, more competitive airline with enhanced services and a wider network. This move is expected to benefit passengers with improved travel experiences and unlock significant value for stakeholders.
Air India has launched its brand-new Airbus A350-900 aircraft on the Delhi-London Heathrow route, marking a significant step in its transformation program. The aircraft boasts a three-class configuration with full-flat beds in Business, a new Premium Economy class, and updated Economy seats. Passengers will enjoy a state-of-the-art entertainment system, designer amenity kits, and a new soft product, all complemented by Manish Malhotra-designed uniforms for the crew.
