IndiGo Airlines is processing refunds for passengers affected by a global system outage caused by a Microsoft issue. The airline’s booking system was impacted, leading to flight cancellations and delays. While operations are gradually returning to normal, passengers may still face disruptions.
The Biden administration has announced new rules requiring airlines to automatically issue cash refunds for flights that are canceled or significantly delayed, effective in late October. This ensures that passengers no longer have to request refunds and simplifies the process. The Department of Transportation (DOT) defines a significant change as a delay of more than three hours for domestic flights and more than six hours for international flights. Airlines can still offer alternative options, but they must prioritize passengers’ right to cash refunds. Other refund rights include changes in departure/arrival airports, downgraded service, or added connecting stops. Refunds must be issued automatically and within seven days for credit card purchases or 20 days for other payment methods.
The Department of Transportation (DOT) has announced a final ruling requiring airlines to promptly provide passengers with automatic cash refunds for canceled, significantly changed, or substantially delayed flights. Prior to this rule, airlines had varying refund policies, but now all passengers are entitled to refunds in these situations.
The Department of Transportation (DOT) has finalized rules that require airlines to promptly refund passengers if flights are canceled, significantly delayed, or have substantial changes to the itinerary. Airlines must offer refunds in cash or in the original form of payment, and passengers can also opt for travel credit or alternative travel arrangements.
The Biden-Harris Administration has introduced a new regulation necessitating airlines to swiftly issue automatic cash refunds to passengers under specific conditions, including significant flight disruptions and baggage delays. This move aims to standardize refund policies and enhance passenger protection.
The U.S. Department of Transportation (DOT) has announced new rules that will require airlines to provide refunds to passengers in cases of flight cancellations, significant itinerary changes, and delayed or lost baggage. The rules aim to strengthen passenger rights and ensure they are fairly compensated when airlines fail to meet their obligations.
The Biden administration has issued new rules requiring airlines to provide cash refunds in certain situations where flights are canceled or significantly delayed, or if promised extra services are not provided. The rules also require airlines to disclose critical fees up front, without the use of hyperlinks.
The Biden administration has announced new rules for airline refunds and fee disclosures, requiring airlines to provide cash refunds in lieu of vouchers in certain situations and to disclose all critical fees up front. The new refund rules will take 6-12 months to implement, while the new fee disclosure rules are effective immediately.
The Biden administration has issued new rules that require airlines to provide automatic cash refunds for canceled flights and significant delays. The rules also require airlines to disclose upfront the fees they charge for checked and carry-on bags, canceling or changing a reservation, and other services. The Transportation Department estimates the new rules will save consumers more than $500 million a year.
The Transportation Department has announced new rules that require airlines to provide cash refunds to passengers for flight inconveniences, including delays, baggage delays, and service disruptions. The rules aim to increase transparency and simplify the refund process for travelers.
