Airlines Now Legally Bound to Compensate Passengers for Flight Cancellations, Delays, and Baggage Issues

The Department of Transportation has implemented stringent new regulations that mandate airlines to provide cash refunds to passengers affected by flight cancellations, significant itinerary alterations, or delayed baggage delivery. The revised rules aim to simplify compensation procedures, eliminating the need for voucher acceptances and complex requests. Effective within the next 6 to 12 months, these regulations guarantee passengers the following entitlements:
– Full refunds for canceled flights or significant itinerary changes (exceeding 3 hours domestically or 6 hours internationally)
– Refunds for checked baggage fees if delivery is delayed beyond specified timeframes (12 hours for domestic flights, 15-30 hours for international flights)
– Reimbursement for additional services purchased on board (e.g., Wi-Fi, seat assignments, inflight entertainment) if not provided

New Airline Refund Rules Protect Consumers from Delays, Hidden Fees

The Biden administration has issued new rules that require airlines to provide automatic cash refunds for canceled flights and significant delays. The rules also require airlines to disclose upfront the fees they charge for checked and carry-on bags, canceling or changing a reservation, and other services. The Transportation Department estimates the new rules will save consumers more than $500 million a year.

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