John and Liz Pritchard, a couple in their 70s, purchased a £600,000 townhouse from Bovis Homes but have since discovered over 200 defects. The house has uneven floors, wonky fixtures, and an insulation issue that allows sounds from the toilet to be heard in the living room. Despite repeated attempts to contact Bovis Homes, the couple’s concerns have been met with little response or unsatisfactory solutions, leaving them frustrated and unable to sleep due to the nightmare they are living in.
John and Liz Pritchard, an elderly couple in their 70s, have been living a nightmare since moving into their £600,000 new-build home in Wellington, Somerset. The property, built by Bovis Homes, has over 200 defects, including wonky floors, uneven ceilings, and poorly fitted fixtures. The couple has been battling with Bovis to get the issues fixed for over a year, but they claim they have been ignored and fobbed off. The shoddy workmanship has left the Pritchards unable to sleep and has caused them a great deal of stress and anxiety.
