Some residents of Prince Edward Island (P.E.I.) are experiencing delays in reaching 911 operators, prompting concerns about potential safety risks. The provincial government acknowledges the issue but downplays its frequency, citing an influx of calls and a lack of sufficient operators. Despite an increase in call volume, staffing levels at the 911 call center remain unchanged, and a recorded message is used to handle excess calls. The province is planning an upgrade to the 911 system within the next year, which will likely improve call handling and tracking capabilities.