New Regulations Mandate Cash Refunds for Delayed or Canceled Flights

Travelers will no longer face refund challenges, as the U.S. Department of Transportation has implemented new regulations requiring automatic cash refunds for domestic flights delayed by three hours or more and international flights delayed by six hours or more. Canceled flights also qualify for refunds. Additionally, passengers are entitled to refunds for checked baggage fees if the bag is not delivered within 12 hours for domestic flights or 30 hours for international flights. These regulations ensure that passengers receive compensation for flight disruptions and promote transparency in airline pricing.

New Biden Administration Rules Mandate Cash Refunds for Flight Delays, Disclosure of Fees

The Biden administration has implemented new rules, requiring airlines to automatically issue cash refunds for significant flight delays and cancellations, as well as disclose all fees upfront. Significant delays are defined as lasting at least three hours for domestic flights and six hours for international flights. Airlines will still be permitted to offer alternative flights or travel credits, but consumers can reject these. The rules also mandate refunds for checked baggage fees if bags are not delivered within the stipulated time frame. Additionally, airlines and ticket agents are now required to disclose charges for checked and carry-on baggage, as well as cancellation or change fees, upfront on their websites. The new regulations are anticipated to save consumers over $500 million annually and are part of the administration’s wider crackdown on “junk fees.”

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