A police chief from Telangana, India, and his wife were awarded $2,400 by the District Consumer Disputes Redressal Commission for a malfunctioning seat during a business class flight with Singapore Airlines. Despite paying $800 each for their tickets, the couple had to manually adjust their seats due to the malfunctioning automatic recline feature, which caused them discomfort and mental distress. Although the airline has acknowledged the issue, they maintain that the manual recline function was operational.